The Automotive Troublemaker

The Automotive Troublemaker

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The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier is a regular weekday show where progressive Automotive Dealers and industry partners aren’t afraid to make some trouble by pushing back on many popular, but failing, beliefs that persist in the Retail Automotive Industry. Beliefs that are degrading both the customer experience and the future of retail Auto Dealers. Paul and Kyle give their fresh take on industry news, technology, culture, and retail while trying not to have too much fun.

5 Minutes of Fresh Perspective

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Sales Climb In August, Qualcomm Leads the Chip Pack, Canva Gets Pricey

Sales Climb In August, Qualcomm Leads the Chip Pack, Canva Gets Pricey

The Automotive Troublemaker
September 4, 2024

Wednesday’s here! We’ve got Michael Cirillo joining the show to talk about the first look at August sales numbers, what’s happening on the chipmaker front in automotive and whether Canva’s new price strategy will backfire.

Rigged Robotaxi?, EV Buses Charging The Grid, “Open To Work” Insights

Rigged Robotaxi?, EV Buses Charging The Grid, “Open To Work” Insights

The Automotive Troublemaker
September 3, 2024

It’s Tuesday, Kyle’s back, and we’re ready to hit the ground running after the Labor Day holiday. Today we’re talking about data that suggests Tesla might rig its robotaxi debut, how the Oakland School District went EV with its buses and ask whether you should use LinkedIn’s “Open To Work” banner.

Labor Day Special - Rescuing Chrysler, Dodging Parking Scams

Labor Day Special - Rescuing Chrysler, Dodging Parking Scams

The Automotive Troublemaker
September 2, 2024

It’s Labor Day and dealers all over will be out in force selling and servicing cars today. We’ve got our own Labor Day special, talking about a bold plan to reinvigorate the Chrysler and Dodge brands and how to watch out for QR codes scams.

We Won An Award! (And Other Philosophical and Theological Musings)

We Won An Award! (And Other Philosophical and Theological Musings)

The Automotive Troublemaker
August 31, 2024

It's a Saturday close to the month of August, and we've got some fun vibes this morning as Head Writer Chris Reeves and Head of Community Jordan Cox join Paul on the show.

Carvana Megasite, New Blue Sky Outlook, Dealership Sting Operation

Carvana Megasite, New Blue Sky Outlook, Dealership Sting Operation

The Automotive Troublemaker
August 30, 2024

It’s the fifth Friday of the month heading into a holiday weekend, and we are covering how Carvana is launching a megasite, the latest on dealership buy/sell trends from Haig Partners, and a dealership delivery that ended in an arrest.

Tesla Fights Tariffs, Gen Z Drives More, Most Disappointing National Park

Tesla Fights Tariffs, Gen Z Drives More, Most Disappointing National Park

The Automotive Troublemaker
August 29, 2024

It’s a great Thursday to be in the retail auto industry and we’ve got the one and only Ben Hadley on the show today. We’re covering how Tesla is pushing back against Canadian tariffs, how Gen Z and Millennials are driving more than previous generations and how the most disappointing national park responded to its ranking.

Hyundai Hybrid, Most Reliable Used Cars, Autotrader Dog ASMR

Hyundai Hybrid, Most Reliable Used Cars, Autotrader Dog ASMR

The Automotive Troublemaker
August 28, 2024

Happy Hump Day! On this Wednesday, we’ve got guest host Erikka Tiffani Wells in the studio, talking about Hyundai pressing in on hybrids, the most reliable used car brands, and how Autotrader is helping dog owners with their travel.

CDK Data Safe!, The Future of Mobility, GPT High School

CDK Data Safe!, The Future of Mobility, GPT High School

The Automotive Troublemaker
August 27, 2024

There’s 5 days left in the month as we welcome guest host Steve Greenfield back to the show. Today, we’re covering the CDK cyberattack for hopefully the last time, Steve’s new book on mobility and a unique high school that is replacing teachers with AI.

Holman is 100, Toyota Doubles Down, and Loyal Gen Z

Holman is 100, Toyota Doubles Down, and Loyal Gen Z

The Automotive Troublemaker
August 26, 2024

Let’s kick off the last week of the month with guest host Daniel Govaer as we celebrate Holman’s century of automotive excellence, explore Toyota’s bold hybrid-only strategy as EV demand shifts, and dive into surprising brand loyalty trends among Gen Z.

This JLR Store Creates Opportunities for Growth

This JLR Store Creates Opportunities for Growth

The Automotive Troublemaker
August 24, 2024

Today, Chris Reeves and Jordan Cox talk about Jack Pearson and his team from Jaguar Land Rover South Shore in Indiana.

LIVE from NAMAD, Rivian VP to Stellantis, Betting on Personalized Cars

LIVE from NAMAD, Rivian VP to Stellantis, Betting on Personalized Cars

The Automotive Troublemaker
August 23, 2024

Welcome to Miami as we’re coming to you Live from the 2024 NAMAD Annual Meeting in Miami Florida where hundreds of Dealers, OEMs, and Industry Partners are talking about the current and future state of the industry. We’re also talking about the Rivian VP who is now spen to Detroit as well as Salesforce’s bet on the future of personalized vehicles. 

ASOTU Stranded, Trade Convos in Service, Rate Cut, and Pumpkin Spice

ASOTU Stranded, Trade Convos in Service, Rate Cut, and Pumpkin Spice

The Automotive Troublemaker
August 23, 2024

It’s a great Friday to be in the car business as the ASOTU crew braves the trip home from a week of being on the ground with Dealers, OEMS, and Industry Partners at two separate events. Today we’re talking about some service lane trade data, a potential interest rate cut, and the pumpkin spice sign of the times. 

Ford Tweaks EV Plans Again as EVs Break Sales Again

Ford Tweaks EV Plans Again as EVs Break Sales Again

The Automotive Troublemaker
August 22, 2024

We are rounding down a week of east coast travel here on the last day of the NAMAD Annual Membership Meeting. Today we are looking at Ford’s recently announced change in their EV plans and how EVs may not be slowing down as much as some sources may say.

99 Corollas, Plinko and More, Car Insurance Through The Roof, Live From Amplify 24

99 Corollas, Plinko and More, Car Insurance Through The Roof, Live From Amplify 24

The Automotive Troublemaker
August 20, 2024

It’s a travel Tuesday as we head to Virginia for the Reynolds Retail Summit and then Florida for the NAMAD Conference. Today we’re talking about the buzz our friends at Rohrman Toyota are making with creative marketing campaigns, why car insurance premiums keep going up and check in at Amplify 2024 with Kyle Mountsier and Reynolds CMO Greg Uland.

Dealership Profits Declining, Keeping Healthcare Costs Low, Cyber-Casket

Dealership Profits Declining, Keeping Healthcare Costs Low, Cyber-Casket

The Automotive Troublemaker
August 19, 2024

It’s a busy week around the ASOTU-verse as we’ve got people traveling in all different directions. Today, we’re talking about a new study showing a significant drop in dealership profitability, look at how Carter Myers is ahead of the curve on employee healthcare, and look inside a casket that feels like a Cybertruck.

Vans Fixed and Vans Given... Because Auto Dealers Care

Vans Fixed and Vans Given... Because Auto Dealers Care

The Automotive Troublemaker
August 17, 2024

Today on the show, Paul, Chris and Nathan talk about dealers giving back.

Hybrid Tech, BMW Subscriptions, Data Breach, and Gen Z

Hybrid Tech, BMW Subscriptions, Data Breach, and Gen Z

The Automotive Troublemaker
August 16, 2024

It’s finally Friday as we cover how European plug-in hybrid technology may guide US regulations, BMW is at it again charging monthly for physical hardware, we cover the data breach affecting BILLIONS, and how Gen Z feels more detached than ever.

Lots of Cars On the Lot, Holman Invests in FM Capital, American Made Polestars, Waymo Lofi

Lots of Cars On the Lot, Holman Invests in FM Capital, American Made Polestars, Waymo Lofi

The Automotive Troublemaker
August 15, 2024

It’s a busy Thursday as we dig into Cox Auto’s data from July, talk about Holman buying a stake in FM Capital, discuss Polestar producing vehicles on US soil and relax while watching Waymos trying to get out of a parking lot set to lofi beats.

Fain Files Against Trump-Musk, Auto Credit Tightens, AI Becoming A Turn-Off

Fain Files Against Trump-Musk, Auto Credit Tightens, AI Becoming A Turn-Off

The Automotive Troublemaker
August 14, 2024

Welcome to Wednesday as we are talking about the return of the Fain to the headlines in response to the Trump-Musk live conversation on X. We also talk about the tightening of the auto credit belt, as well as a shifting consumer sentiment to the use of ‘AI’ in products. 

Car-less Olympics, Kia’s Theft Fix Works, Workers Feeling Stuck

Car-less Olympics, Kia’s Theft Fix Works, Workers Feeling Stuck

The Automotive Troublemaker
August 13, 2024

It’s a great Tuesday to sell some cars as we talk about LA’s announcement of a car-less Olympics (oh the irony). We also talk about the effectiveness of Kia’s fix for rampant thefts, as well as the large group of workers feeling stuck.

Are Dealers The Holdup To Selling EVs?, Fake V8 Exhaust, Charging Connector Combo Pack

Are Dealers The Holdup To Selling EVs?, Fake V8 Exhaust, Charging Connector Combo Pack

The Automotive Troublemaker
August 12, 2024

It’s a new week in the retail auto industry, and that means its time to love some people more than cars. Today we’re discussing a survey that suggests dealers are not excited about selling EVs, the new Dodge Charger exhaust sound system, and how ChargePoint is combining all the charging connectors into one.

A Dealer's Birthday Party Raised How Much Money?

A Dealer's Birthday Party Raised How Much Money?

The Automotive Troublemaker
August 10, 2024

Employees of the 16-dealership Wilson Automotive Group in Orange County, CA, have donated an impressive amount to various charities this year. Find out how much on today's show.

Fain vs Trump, Who Actually Wants a Cybertruck?, Rivian & Lucid, Generational Sock Insights

Fain vs Trump, Who Actually Wants a Cybertruck?, Rivian & Lucid, Generational Sock Insights

The Automotive Troublemaker
August 9, 2024

We’ve got that little something extra to help you through your Friday, as we’re talking about Rivian and Lucid’s Q2 struggles (did someone say dealer network?), Tesla’s Cybertruck struggles, Shawn Fain vs Donald Trump and a little fun to launch you into the weekend with some sock anecdotes.

Popping “Tires”, Buying A Phone Is As Bad As Buying A Car, Google Analytics Can’t Quantify Love

Popping “Tires”, Buying A Phone Is As Bad As Buying A Car, Google Analytics Can’t Quantify Love

The Automotive Troublemaker
August 8, 2024

It's Thursday, and we’re taking a break from the normal news cycle to look around LinkedIn a little and highlight some of the best conversations we’re seeing.

CDK Outage Costs Sonic $22M, A Van For A Paralyzed Shooting Victim, Gen Z Buying Homes

CDK Outage Costs Sonic $22M, A Van For A Paralyzed Shooting Victim, Gen Z Buying Homes

The Automotive Troublemaker
August 7, 2024

Tuesday’s here, and we’re rolling through the morning talking about Sonic’s Q2 income growth, Sutherlin Auto donating a custom van to a paralyzed shooting victim, and the surprising fact about Gen Z and home ownership.

Barra on TikTok, Uptimes on Chargers, and Elon on the Move

Barra on TikTok, Uptimes on Chargers, and Elon on the Move

The Automotive Troublemaker
August 7, 2024

Wednesday is rockin’ and we are covering the east and west coast this morning. On the east coast we track down our friends Mohawk Chevrolet hanging at GM headquarters and on the west coast everyone is trying to figure out where Elon is going…again. We will take a stop by an EV charger study along the way.

How Dealers Use Data, A Mixed Recovery, Higher Prices = Higher Quality

How Dealers Use Data, A Mixed Recovery, Higher Prices = Higher Quality

The Automotive Troublemaker
August 5, 2024

It’s a new week, and we’ll be on the ground in dealerships in New York and Indiana today. We’re talking about how dealers are using data to make decisions, what the second half of the year looks like for dealers, and how consumers are dealing with higher prices.

Dealers Taking Care of Your Little Ones With A Car Seat Safety Check

Dealers Taking Care of Your Little Ones With A Car Seat Safety Check

The Automotive Troublemaker
August 3, 2024

We're offering counter vibes to the poor perception around car dealers

GMs Carrot On A Stick, Brave or Stupid Salesman, Sued By Own Shareholders

GMs Carrot On A Stick, Brave or Stupid Salesman, Sued By Own Shareholders

The Automotive Troublemaker
August 2, 2024

How are you rating your employees' performance? On this Friday, we dig into GM’s new employee evaluation, ask whether a salesman was right in trying to stop a test drive burglary and discuss the latest fallout from the CrowdStrike outages.

Dealer Relevance Survey, BYD + Uber, Mach-E Fast Mode

Dealer Relevance Survey, BYD + Uber, Mach-E Fast Mode

The Automotive Troublemaker
August 1, 2024

It's the first day of a new month and we’re kicking it off by diving into a new survey on the public’s perception of dealerships. Plus BYD and Uber are teaming up around the world and Ford just made its Mach-E go faster.

Carvana Defies Expectations, Mazda’s Dull Logo, Tesla Hoods Unlatched

Carvana Defies Expectations, Mazda’s Dull Logo, Tesla Hoods Unlatched

The Automotive Troublemaker
July 31, 2024

Its the last day of the month, and we’re wishing all of you a successful day! Today, we’re flashing back to the very first automotive ad, then bringing it back to the present state of Carvana’s continued rise, an awkward recall involving Tesla hoods and Mazda’s new logo.

Auto Headlines From 10 Yrs Ago, Fisker Owners Banding Together, Will Crowdstrike Pay Delta

Auto Headlines From 10 Yrs Ago, Fisker Owners Banding Together, Will Crowdstrike Pay Delta

The Automotive Troublemaker
July 30, 2024

It's Tuesday and we’re hopping in an OG Delorean to look at auto industry headlines from ten years ago. Spoiler alert: It’s a lot of fun. We’re also talking about new Fisker owners banding together to keep their new Ocean’s on the road. We also talk about the brewing dispute between Delta and Crowdstrike over last week’s major business disruption. 

SearchGPT Is Here, CDKs Offer To Dealers, Three Is Better Than One

SearchGPT Is Here, CDKs Offer To Dealers, Three Is Better Than One

The Automotive Troublemaker
July 29, 2024

We have three days left to make the most of July as we talk about CDK’s offer to compensate Dealers from last month’s outage. We also talk about significant progress for OEM EV partnerships, as well as the entrance of SearchGPT

800 Episodes In... and We're Still Learning

800 Episodes In... and We're Still Learning

The Automotive Troublemaker
July 27, 2024

The guys talk about what it takes to get to 800 episodes of a show and share some of their favorite memories.

New Prices Steady, Used Prices Down, Wet Towel Teslas, Promo Codes For All

New Prices Steady, Used Prices Down, Wet Towel Teslas, Promo Codes For All

The Automotive Troublemaker
July 26, 2024

It’s the last weekend of the month, and we’re digging into fresh insights from the team at Cars Commerce. Plus we talk about ways to NOT charge your Tesla and how everyone’s using promo codes.

GM Pushes Ahead on EVs, BP’s EV Chargers, What is Luxury?

GM Pushes Ahead on EVs, BP’s EV Chargers, What is Luxury?

The Automotive Troublemaker
July 25, 2024

It’s Monday and that means we GET to work in automotive retail. Today we’re talking about GM’s adjusted EV plans, BP’s investment into EV charging and what it means to be “luxury.”

Ford Slips, Stellantis Drives Off A Cliff, GM EV Buybacks, Southwest Assigned Seats

Ford Slips, Stellantis Drives Off A Cliff, GM EV Buybacks, Southwest Assigned Seats

The Automotive Troublemaker
July 25, 2024

The dog days of summer are well upon us, and that means a great opportunity to love people more than cars. Today we’re talking about Ford and Stellantis’s Q2 earnings reports, GM’s early EV issues that led to buybacks, and Southwest’s shift to assigned seating.

GM Pickup and SUV Record, Tense Tesla Earnings, Cookies To Stay

GM Pickup and SUV Record, Tense Tesla Earnings, Cookies To Stay

The Automotive Troublemaker
July 24, 2024

We’ve made it to the middle of the week! Today we’re talking about GM’s record pickup and SUV sales in Q2, Tesla’s tough Q2 and how Google is not getting rid of cookies after all.

Used Cars Driving Inflation Down, VinFast Dealer Advisors, Rivian’s Future Plans

Used Cars Driving Inflation Down, VinFast Dealer Advisors, Rivian’s Future Plans

The Automotive Troublemaker
July 23, 2024

Today is Tuesday! Things are happening in the auto industry, like how lower used car prices are driving down inflation, VinFast is forming a US dealer advisory board and Rivian is pressing ahead on future plans.

An Act of Kindness Multiplier Starting with a Dealership

An Act of Kindness Multiplier Starting with a Dealership

The Automotive Troublemaker
July 20, 2024

It's a content team takeover on the show this Saturday morning!

Inflation = Repos, Ford Picks Trucks Over EVs, Green Bubble Goodbye

Inflation = Repos, Ford Picks Trucks Over EVs, Green Bubble Goodbye

The Automotive Troublemaker
July 19, 2024

As another week comes to a close, we’re grateful for the auto industry. Today we’re covering how inflation is affecting repos, how demand is affecting Ford’s production plans and how iPhones and Androids might finally get along.

Toyota’s Last Olympic Hurrah? Chinese Car Software Ban? Gen-Z Works In Healthcare?

Toyota’s Last Olympic Hurrah? Chinese Car Software Ban? Gen-Z Works In Healthcare?

The Automotive Troublemaker
July 18, 2024

There’s less than 2 weeks left in July, and we’re already thinking about Toyota’s upcoming presence at the Olympics. Plus, we discuss if the US is poised to ban Chinese software in cars and the surprising places Gen-Z wants to work.

Selling Cars During Hurricanes, Auction EV Surprise, Robot Auto Assembly

Selling Cars During Hurricanes, Auction EV Surprise, Robot Auto Assembly

The Automotive Troublemaker
July 17, 2024

Welcome to Wednesday! Paul’s in Moscow (not Russia), Kyle’s in Nashville as we talk about coastal dealers’ facing skyrocketing insurance premiums. We also talk about EV’s topping the Manheim auction charts, as well as humanoid robots spotted at a BMW plant…working.

CDK Hack Costs Dealers $1B, GM To Miss EV Target, Prime Day Hype

CDK Hack Costs Dealers $1B, GM To Miss EV Target, Prime Day Hype

The Automotive Troublemaker
July 16, 2024

It’s Tuesday. That is all. Today, we’re talking about a new report that shows the CDK hack resulted in $1B in losses, how GM is pulling back from its EV target and what other retailers are doing to take advantage of Amazon Prime Day

Which Is Cheaper To Own, EV or ICE?, Inflation Down, Unlocking EV Range

Which Is Cheaper To Own, EV or ICE?, Inflation Down, Unlocking EV Range

The Automotive Troublemaker
July 15, 2024

It’s a new week and we’re in a new(ish) location, coming to you live from the 3rd Annual Beaver Toyota of Cumming Charity Golf Tournament. We’re covering a surprising JD Power study that shows that EVs are cheaper to own than ICE vehicles, how the auto industry is influencing inflation, and

Handling 'Creative' Ideas From Your Team Effectively w/ Some Help From Matt Lasher

Handling 'Creative' Ideas From Your Team Effectively w/ Some Help From Matt Lasher

The Automotive Troublemaker
July 13, 2024

Today we have ASOTU writers Chris Reeves and Kristi Canada in the studio to dissect this LinkedIn post from the CMO of the West Herr Auto Group, Matt Lasher.

CDK To Pay Dealers, Kia Over Hyundai, A 5-Min EV Charge

CDK To Pay Dealers, Kia Over Hyundai, A 5-Min EV Charge

The Automotive Troublemaker
July 12, 2024

We’ve reached the end of another week in the automotive industry. There’s a buzz around news that CDK will financially compensate dealers for their losses due to DMS outages, more interesting Q2 data involving Kia’s EVs and a new battery that could help drive EV adoption.

Tesla Under 50% Market Share, 3 Row Pickups, AI Interview Assistants

Tesla Under 50% Market Share, 3 Row Pickups, AI Interview Assistants

The Automotive Troublemaker
July 11, 2024

It’s another great day in the auto industry, and we’re digging into the news that Tesla’s EV market share has fallen below 50%. Plus, pickups are considering adding a 3rd row of seating, and AI is helping job applicants (and potentially BDCs in the future) ace their interviews.

22 Months of Wholesale Declines, Carvana Tax Credits, Google’s Advanced Protection

22 Months of Wholesale Declines, Carvana Tax Credits, Google’s Advanced Protection

The Automotive Troublemaker
July 10, 2024

We’re rolling through the middle of the week as we cover Cox Automotive’s June wholesale price data and its warnings about lease maturities. Plus, Carvana is now offering used EV tax credits at checkout and Google is making it easier to have advanced account protection.

Beryl Disrupts Dealers, Personalized Pricing Woes, Target Ditches Paper Checks

Beryl Disrupts Dealers, Personalized Pricing Woes, Target Ditches Paper Checks

The Automotive Troublemaker
July 9, 2024

Tuesdays are for troublemakers! Today we zoom out to see the effects of Hurricane Beryl on the auto industry, talk about personalized pricing and how Target will stop accepting paper checks.

40 Under 40, Big Buzz Around Big EV Players, New Gen Z Social NoPlace

40 Under 40, Big Buzz Around Big EV Players, New Gen Z Social NoPlace

The Automotive Troublemaker
July 8, 2024

We hope you’re as ready for this week as we are as we say ‘hello’ to the new Automotive News 40 Under 40 honorees. We also talk about the buzz over Tesla, Rivian, and Polestar and also the new Gen Z social media app. (We knew you wanted one more)

He Didn't Fit In Sales or Servce... But They Found A Role

He Didn't Fit In Sales or Servce... But They Found A Role

The Automotive Troublemaker
July 6, 2024

Happy Saturday! Today, Head Writer Chris Reeves invites Head of Community Jordan Cox onto the show

Prices Up, Prices Down, Prices WAY Down

Prices Up, Prices Down, Prices WAY Down

The Automotive Troublemaker
July 5, 2024

You may be getting a multitude of OOO messages, but not from us! Today we’re talking about declining vehicle prices consumers aren’t seeing. We also talk about a sub $20/mo EV lease, as well as Fisker’s clearance rack.

BBQ Price Spike, Drone Explosion, Who’s On The Road

BBQ Price Spike, Drone Explosion, Who’s On The Road

The Automotive Troublemaker
July 4, 2024

Happy Independence Day! We’re giving you a quick hit of BBQ prices, drones v fireworks, and some substantial travel numbers. Grab some mac salad and join us.

Is This The End Or Beginning, Hybrid Loyalty Cruising, State Farm's Golden Ultimatum

Is This The End Or Beginning, Hybrid Loyalty Cruising, State Farm's Golden Ultimatum

The Automotive Troublemaker
July 3, 2024

Welcome to Wednesday as we cover the full restoration of CDKs DMS. We also talk about the big surge in hybrid loyalty, as well as a major insurance ultimatum set by State Farm to the State of California.

48 Hours To Full CDK, EV Prices Below Tesla, Dealership ‘Office’ Parody

48 Hours To Full CDK, EV Prices Below Tesla, Dealership ‘Office’ Parody

The Automotive Troublemaker
July 2, 2024

The second half of 2024 is rolling and we’re talking about CDK’s race to fully restore services in teh next 48 hours. We’re also covering the drop in average EV prices below Tesla's for the first time in over a year as well as how our friends at Mohawk Chevrolet's "The Office"-inspired TikToks are taking the internet by storm.

Farley’s Ode To EVs, Sub-$25K Jeep EV, Bugatti Robotaxi

Farley’s Ode To EVs, Sub-$25K Jeep EV, Bugatti Robotaxi

The Automotive Troublemaker
July 1, 2024

Welcome to a new month and a new quarter! Today we’re covering Jim Farley’s conversion from “petrol head” to EV enthusiast, Jeep’s plans to bring a sub-$25K EV to the US market and a new robotaxi from the CEO of Bugatti.

Big Group Back Up, Tesla’s Quality Fade, Consumer Experience Stumbles

Big Group Back Up, Tesla’s Quality Fade, Consumer Experience Stumbles

The Automotive Troublemaker
June 28, 2024

We’re ripping into the last weekend in Q2 as we talk about more CDK stores coming back online. We also cover Tesla’s slipping quality ranking from JD Power, as well as the consistent overall drop in consumer experience.

CDK Back Online, Waymo For All, Netflix Mall

CDK Back Online, Waymo For All, Netflix Mall

The Automotive Troublemaker
June 27, 2024

Thursday seems ready to run as we talk about CDK coming back on-line yesterday for a test group of dealers. We also talk about Waymo’s green light in San Francisco as well as a major Netflix experience coming to a mall near you.

Rivian Loves V-Dubs, Outage Latest, Target’s New AI

Rivian Loves V-Dubs, Outage Latest, Target’s New AI

The Automotive Troublemaker
June 26, 2024

Welcome to Wednesday as we talk about Volkswagen's significant investment in Rivian, the latest on the DMS Outage as well as how Target plans to empower its retail associates with a new GenAI-powered chatbot tool.

Who Owns The Driving Data? - Tesla Cyber-recall - Gen Z’s Version Of Fact Checking

Who Owns The Driving Data? - Tesla Cyber-recall - Gen Z’s Version Of Fact Checking

The Automotive Troublemaker
June 25, 2024

This Tuesday we dive into a new survey showing that over 95% of American drivers want to own their vehicle data. We also discuss Tesla's latest Cybertruck recalls over wiper and trim issues, as well as the (maybe not-so-) surprising approach of Gen Z to find the truth online.

Push Back On the Hack, Techs As Athletes

Push Back On the Hack, Techs As Athletes

The Automotive Troublemaker
June 24, 2024

It’s a busy Thursday in the dealership as stores across the country wake up to CDK Global’s DMS being offline for a second straight day. But it’s not all doom and gloom, as we’re highlighting how Carter Myers Automotive celebrates new apprentice techs with a signing day.

Is This The CDK Hacker? Is This The Future of Car Sales? Is This Chick-Fil-A Child Labor?

Is This The CDK Hacker? Is This The Future of Car Sales? Is This Chick-Fil-A Child Labor?

The Automotive Troublemaker
June 24, 2024

There’s light at the end of the tunnel this Monday as CDK starts the restoration process of its DMS. Today, we discuss the identity of their hacker, give an update on the Hyundai-Amazon partnership and look at a Chick-Fil-A summer camp that has the internet in an uproar.

Lease Return Dry Up, EV Registrations Rise, Car Shopping Myth Buster

Lease Return Dry Up, EV Registrations Rise, Car Shopping Myth Buster

The Automotive Troublemaker
June 21, 2024

We are on day 3 of dealers banding together to keep the doors open at CDK powered rooftops and the energy could not be better! Today we are looking at the impact lease returns will have on used inventory, the rise of EV registrations recently, and a TikTok car shopping myth buster is making waves.

American Bragging Rights and Two Separate Screen Fights

American Bragging Rights and Two Separate Screen Fights

The Automotive Troublemaker
June 19, 2024

Welcome to Wednesday as we dig into the 2024 Cars.com American-Made Index, revealing the most American cars. We also dig into a McKinsey survey showing how crucial smartphone integration is for car buyers and take a pass at the U.S. Surgeon General Vivek Murthy's proposal for social media warning labels to protect young people's mental health.

Fisker's Fall, Toyota's Governance Gamble, Apple's Wireless CarPlay Future

Fisker's Fall, Toyota's Governance Gamble, Apple's Wireless CarPlay Future

The Automotive Troublemaker
June 18, 2024

It’s Tuesday and today we’re talking about Fisker's Chapter 11 bankruptcy filing amid financial turmoil, Toyota shareholders re-electing Akio Toyoda despite governance concerns, and the future of Apple's wireless-only CarPlay system facing industry skepticism.

New Normal Revenue, Steve Greenfield’s Elon Musk Hot Takes

New Normal Revenue, Steve Greenfield’s Elon Musk Hot Takes

The Automotive Troublemaker
June 17, 2024

Welcome to a brand new week as we welcome Steve Greenfield as a guest host. Today we’re covering how the publics are adapting to the “new normal" and dive into Elon Musk’s Telsa pay package.

Planet Ford of Humble, TX Should Be Proud

Planet Ford of Humble, TX Should Be Proud

The Automotive Troublemaker
June 15, 2024

Head Writer Chris Reeves joins the show on this Saturday!

Ford EVs for All, $48B for Musk, App Data for Insurance

Ford EVs for All, $48B for Musk, App Data for Insurance

The Automotive Troublemaker
June 14, 2024

It’s the end of another week and today we’re talking about how Ford is allowing all franchise dealers to sell EVs, and how Tesla shareholders approved Elon Musk’s pay package. Plus, we cover how apps are selling driving data to insurance companies.

Back To ICE, Used Car Market Dip, Costco's Tech Timing

Back To ICE, Used Car Market Dip, Costco's Tech Timing

The Automotive Troublemaker
June 13, 2024

It’s Thursday and we’re talking about a McKinsey study showing many EV owners considering a return to combustion engines, a decline in used-vehicle wholesale prices, and Costco’s plans for a technological transformation under new leadership.

Ford CFOs ‘Worry’, EV Charging Alliance, Starbucks Hits Hollywood

Ford CFOs ‘Worry’, EV Charging Alliance, Starbucks Hits Hollywood

The Automotive Troublemaker
June 12, 2024

Welcome to Wednesday as we dive into Ford's CFO’s concerns over rising inventories, an EV charging joint venture's plans, and Starbucks' surprising venture into the film industry with the launch of Starbucks Studios. 

Fain Under Fire, Open Letter to Elon, Apple AI

Fain Under Fire, Open Letter to Elon, Apple AI

The Automotive Troublemaker
June 11, 2024

It’s Tuesday, and we’re talking about how Shawn Fain is under investigation, how a letter suggests Tesla would be better off with the dealer network, and how Apple is embracing AI.

Costco Goes EV, REALLY Deep Employee Discount, Big Check For Auto Students

Costco Goes EV, REALLY Deep Employee Discount, Big Check For Auto Students

The Automotive Troublemaker
June 10, 2024

It’s a fresh week and we’re talking about GM's strategy with Costco to boost EV sales, Fisker's aggressive move to sell the Ocean to employees at a discount, and Reynolds and Reynolds' $5 million donation to Northwood University for a new automotive studies center.

These Techs Fixed A Truck That Was Meowing...

These Techs Fixed A Truck That Was Meowing...

The Automotive Troublemaker
June 8, 2024

It's the second Saturday of June and writer Kristi Canada joins the show

Gas Over Electric, Senator Slams, Detroit Jams

Gas Over Electric, Senator Slams, Detroit Jams

The Automotive Troublemaker
June 7, 2024

We’ve got that Friday feeling as we cover a new KPMG survey that reveals Americans powertrain preferences. We also talk about a Democrat Senator slamming a failed EV charging program, as well as an epic celebration as Ford opens its train station renovation.

Lithia Layoffs, Virginia Ditches Cali EV Standards, IKEA Pays Roblox Workers

Lithia Layoffs, Virginia Ditches Cali EV Standards, IKEA Pays Roblox Workers

The Automotive Troublemaker
June 6, 2024

Thursday is upon us and we’re breaking down Lithia Motors' strategic layoffs aimed at saving $150 million annually, Virginia's decision to reverse its adoption of California’s strict EV standards, as well as IKEA hiring Roblox workers (you read that right).

Suing the Treasury, High EV Repair Costs, Tesla Hires Geico Exec

Suing the Treasury, High EV Repair Costs, Tesla Hires Geico Exec

The Automotive Troublemaker
June 5, 2024

Welcome to Wednesday as we talk about the US Senator encouraging US automakers to sue the government… and win. We also talk about the higher-than-ice repair costs of EVs as well as Tesla’s move to curb them with a former Geico exec.

Record Auto Sales, Ford's Historic Renovation, Stamp Price Surge

Record Auto Sales, Ford's Historic Renovation, Stamp Price Surge

The Automotive Troublemaker
June 4, 2024

It’s Tuesday and we’re talking about strong May sales from major brands, Ford's $950 million renovation of Michigan Central Station and star-studded grand reopening concert, as well as another sign of the times…increasing stamp prices and why it matters, or doesn’t.

Toyota's Testing Trouble, Dealers In Powersports, and GM's EV Clutch

Toyota's Testing Trouble, Dealers In Powersports, and GM's EV Clutch

The Automotive Troublemaker
June 3, 2024

It's a fresh week in a fresh month as we talk about Toyota's certification scandal, the booming trend of automotive retailers entering the powersports segment, and GM's innovative clutch pedal for EVs to win over driving enthusiasts.

How To Support Your Community on Memorial Day

How To Support Your Community on Memorial Day

The Automotive Troublemaker
June 1, 2024

On this first day of the month, we're talking about how the Veterans of Walser went to a local cemetery to refresh the graveside flags, plus we think about how dealers can be more involved in their communities on the holidays.

Buick Rebounding, Creator of the Book, and Google Zero

Buick Rebounding, Creator of the Book, and Google Zero

The Automotive Troublemaker
May 31, 2024

Day 2 with Cirillo and we figured some marketing wrap up was still in store. We are also taking a look at the much-talked-about Buick Envista and celebrating the life and accomplishments of Bob Kelley.

Sizing Up the EV Storyline, International More Than Cars, Google Gotcha

Sizing Up the EV Storyline, International More Than Cars, Google Gotcha

The Automotive Troublemaker
May 30, 2024

Today we have Michael Cirillo, host of The Dealer Playbook, joining the show in Paul’s absence. We are breaking down the questionable narrative in the EV slowdown, a dealer that is taking the More Than Cars mentality international, and a Google leak that is shocking the paid and organic media industry.

BYD’s 2000km Hybrid, Toyota’s Next Gen ICE, Gen Z Summer Jobs

BYD’s 2000km Hybrid, Toyota’s Next Gen ICE, Gen Z Summer Jobs

The Automotive Troublemaker
May 29, 2024

Happy Hump Day as we’re halfway through the week! Today we’re covering a BYD hybrid that can drive from NYC to Miami on a single charge/tank, how Toyota and other OEMs are decarbonizing with ICE and why Gen Z is getting summer jobs.

Ford's EV Policy Shift, Politics of EV Adoption, and Bass Pro's Affordability Focus

Ford's EV Policy Shift, Politics of EV Adoption, and Bass Pro's Affordability Focus

The Automotive Troublemaker
May 28, 2024

It’s Tuesday and we’re talking about Ford lifting restrictions on which dealers can sell EVs, the political divide impacting EV adoption, and Bass Pro Shops' is the next retailer leaning affordability amid inflation.

Memorial Day Memories and Maneuvers with Todd Caputo

Memorial Day Memories and Maneuvers with Todd Caputo

The Automotive Troublemaker
May 27, 2024

We’re thankful for our nation on this Memorial Day 2024 as we reflect on all that have given their lives as a member of the US Armed Forces.

When 96% Of A Dealership Wants Their Friends To Work There Too

When 96% Of A Dealership Wants Their Friends To Work There Too

The Automotive Troublemaker
May 25, 2024

We're kicking off Memorial Day weekend with a great story about two dealer groups being named in the top 50 best places to work by none other than Glassdoor. And that's sayin something.

Memorial Day Deals, Musk's Trade Flip, and California's Speed Beep

Memorial Day Deals, Musk's Trade Flip, and California's Speed Beep

The Automotive Troublemaker
May 24, 2024

We’re heading into a huge sales weekend and we’re talking big Memorial Day discounts on 2023 cars, Elon Musk's reversal on Chinese EV tariffs, and California's new bill requiring cars to beep when speeding.

Young Buyers Eye Chinese EVs, Kia's EV SUV, Mobile Superchargers

Young Buyers Eye Chinese EVs, Kia's EV SUV, Mobile Superchargers

The Automotive Troublemaker
May 23, 2024

It’s a busy Thursday as we roll towards the holiday weekend. Today, we explore the surprising interest in Chinese EVs among young Americans, Kia's launch of a new compact electric SUV amid cooling EV demand, and Yoshi Mobility's innovative mobile fast charging solution for EVs.

Vehicle Ages Peak, Political Jabs Fly, and Gen Z Seeks Balance

Vehicle Ages Peak, Political Jabs Fly, and Gen Z Seeks Balance

The Automotive Troublemaker
May 22, 2024

Welcome to Wednesday as we discuss the rising age of vehicles in the U.S., political attacks in Ohio's Senate race targeting a former car dealer, and how Gen Z workers' values align closely with those of their older colleagues.

Nissan Shocks, Leaders that Rock, High-Income Flock

Nissan Shocks, Leaders that Rock, High-Income Flock

The Automotive Troublemaker
May 21, 2024

It’s Tuesday and we’re talking about Nissan’s strategic shift in U.S. EV production, the recognition of Hendrick and Zeigler Auto Groups as best-run companies, and Walmart’s unexpected appeal to higher-income shoppers.

Used Car Only List, UAW Takes a Beating, Gen Alpha Influencers

Used Car Only List, UAW Takes a Beating, Gen Alpha Influencers

The Automotive Troublemaker
May 20, 2024

We’re coming in hot after an insane ASOTU CON as we dive into Carvana's recovery in 2023, the UAW's setback at a Mercedes plant, and how Gen Alpha kids are shaping their parents' buying decisions.

Oops, We Missed A Day with Special Guest Steve Greenfield

Oops, We Missed A Day with Special Guest Steve Greenfield

The Automotive Troublemaker
May 17, 2024

ASOTU CON is over, and we forgot to release yesterday’s live episode from the Main Stage with Steve Greenfield.

ASOTU CON is FINALLY HERE!

ASOTU CON is FINALLY HERE!

The Automotive Troublemaker
May 15, 2024

Welcome to Day 1 of ASOTU CON! Paul, Kyle and Michael are here with everything you need to know.

Biden’s Big Tariffs, Dealership Delivery Lounge, and TikTok AI

Biden’s Big Tariffs, Dealership Delivery Lounge, and TikTok AI

The Automotive Troublemaker
May 14, 2024

We. Are. HERE! Tonight hundreds of industry friends will descend on lower Baltimore (upper Annapolis) to kick off ASOTU CON at the welcome reception. But first, we have a few things to chat about; Big Tariffs from Biden, an employee-only dealership experience, and TikTok is now Google.

The Above and Beyond of ASOTU CON

The Above and Beyond of ASOTU CON

The Automotive Troublemaker
May 11, 2024

We're excited because ASOTU CON is only 2 days away!

Nissan Goes Sub-Invoice, 150 Hybrids Rising, 1st eVTOL Passenger Test

Nissan Goes Sub-Invoice, 150 Hybrids Rising, 1st eVTOL Passenger Test

The Automotive Troublemaker
May 10, 2024

Four days away from ASOTU CON we’re talking about Nissan’s move to push Dealers to advertise below invoice. We also talk about the growing percentage of F150 Hybrids being sold, as well as the very first passenger test of an eVTOL in Abu Dhabi.

Ford Rethinks 2030 (Again), Tesla's 2-way Advantage, Malibu Sunset

Ford Rethinks 2030 (Again), Tesla's 2-way Advantage, Malibu Sunset

The Automotive Troublemaker
May 9, 2024

Five days out from ASOTU CON we’re talking about Ford’s re-think of EV strategy in Europe of all places. We also talk about Tesla’s advantage in bi-directional charging, as well as an homage to an iconic mid-sized grocery getter.

Toyota’s Profits, Tesla’s Paywall, GM’s Intern Plan

Toyota’s Profits, Tesla’s Paywall, GM’s Intern Plan

The Automotive Troublemaker
May 8, 2024

We’re 6 days from the start of ASOTU CON and we’re talking about Toyota’s plateau plans to invest all of that profit. We’re also covering Tesla’s ‘pay to unlock range’ on some Model Y’s as well as GMs efforts to recruit displaced Tesla interns.