The Automotive Troublemaker

The Automotive Troublemaker

LISTEN ON
Apple Podcast IconSpotify Icon
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier is a regular weekday show where progressive Automotive Dealers and industry partners aren’t afraid to make some trouble by pushing back on many popular, but failing, beliefs that persist in the Retail Automotive Industry. Beliefs that are degrading both the customer experience and the future of retail Auto Dealers. Paul and Kyle give their fresh take on industry news, technology, culture, and retail while trying not to have too much fun.

5 Minutes of Fresh Perspective

Reading the daily news doesn't have to suck. Get the email that will make you laugh and keep you informed...for free!
Hard-To-Get Floorplans, Voice Control Over Physical Buttons, Online Choice Overload

Hard-To-Get Floorplans, Voice Control Over Physical Buttons, Online Choice Overload

The Automotive Troublemaker
November 4, 2024

We’ve got Michael Cirillo in the studio on this Monday, as we’re talking about how its becoming harder for new auto dealers to secure floorplan loans, how Rivian has decided that voice control is better than physical buttons and how online customers are abandoning carts because of choice overload.

October Sales Growth, Ford’s Manager Accountability, Early Black Friday

October Sales Growth, Ford’s Manager Accountability, Early Black Friday

The Automotive Troublemaker
November 1, 2024

It’s a new month and we hope you’re recovering from the candy hangover! Today we’re looking back at October in retail auto and reviewing how it did, examining how Ford is linking performance to manager bonuses and seeing how Target is moving Black Friday deals earlier than ever.

Carvana Efficient Growth, Ford Pausing Lightning Production, Starbucks One Price

Carvana Efficient Growth, Ford Pausing Lightning Production, Starbucks One Price

The Automotive Troublemaker
October 31, 2024

Happy Halloween! It’s the last day of the month, and we’re tracking how Carvana has managed to continue its used car growth. Plus, we cover how Ford is slowing down its production of the F-150 Lightning and Starbucks getting rid of extra fees for non-dairy milk.

Ford Drops, Tesla Grows, Airline Refunds

Ford Drops, Tesla Grows, Airline Refunds

The Automotive Troublemaker
October 30, 2024

We are on day 2 of More Than Cars season two shooting, and we couldn’t be more encouraged by what we are discovering in Lafayette, IN. Today we look at Ford’s Q3 report of lower net income, Tesla expanding its vehicle output in 2025 and a new requirement for you to get quicker airline refunds.

Rates Down/Payments Up, Scout DTC “Exactly What Customers Want”?, Apple’s AI Ads

Rates Down/Payments Up, Scout DTC “Exactly What Customers Want”?, Apple’s AI Ads

The Automotive Troublemaker
October 29, 2024

We’re live from Lafayette Indiana to start recording the second season of More Than Cars! Today, we’re running through the latest industry data from J.D. Power, pushing back against an article from the Verge that suggests Scout is doing “exactly what customers want”, and how Apple is innovating with its advertisements.

Rocky Q3 For Publics, EV Test Drive Interest, Seeing the Same Ad Over and Over

Rocky Q3 For Publics, EV Test Drive Interest, Seeing the Same Ad Over and Over

The Automotive Troublemaker
October 28, 2024

It’s the last week of the month, so go finish strong! Today, we’re covering how the public dealership groups made out in Q3, plus a survey that says a majority of Americans are interested in test driving an EV and another survey that says we see the same add too many times.‍

Scout Goes Direct & Dealers Pushback, EV Roundup, Monochromatic Car Trends

Scout Goes Direct & Dealers Pushback, EV Roundup, Monochromatic Car Trends

The Automotive Troublemaker
October 25, 2024

Feathers have been rustled this Friday morning as Scout announced their long-awaited vehicles, and how they aren’t going to use dealers to sell them. Plus, we talk about Farley’s Chinese EV revelation, how Tesla is finding new profit centers and why every car only comes in a shade of black or white.

Dealer Profits Stable, Fleet EV Transition, and Apple’s Beta

Dealer Profits Stable, Fleet EV Transition, and Apple’s Beta

The Automotive Troublemaker
October 24, 2024

Happy Thursday! Today Paul’s back and we cover stabilizing dealer profits, GM & Ford helping Fleet customers transition to the EV lifecycle, and Apple’s newest beta features available now.

GM Beats Wall Street, 19 Million Tons of Lithium, Air Taxis Cleared For Takeoff

GM Beats Wall Street, 19 Million Tons of Lithium, Air Taxis Cleared For Takeoff

The Automotive Troublemaker
October 23, 2024

As we reach the middle of the work week, we’ve got the one and only Jordan Cox in the studio! Today, we’re talking about how GM has raised their 2024 guidance again, how Arkansas could be home to enough lithium to power all the world’s EVs and how the FAA has issued its rules for air taxis.‍

AI Hit-Or-Miss For Dealers, Mach-E That Looks Like A Mustang, The Chick-Fil-A Network

AI Hit-Or-Miss For Dealers, Mach-E That Looks Like A Mustang, The Chick-Fil-A Network

The Automotive Troublemaker
October 22, 2024

It’s a terrific Tuesday morning, and we have guest host Amit Chandarana, newly announced CEO of Curbee! We’ll be discussing how auto dealers are integrating AI into their operations (or how they aren’t), the refreshed Mustang Mach-E and Chick-Fil-A’s new streaming network.

What Your Car Says About You, Negative Equity Spike, Sam’s Club No-Checkout

What Your Car Says About You, Negative Equity Spike, Sam’s Club No-Checkout

The Automotive Troublemaker
October 21, 2024

As we roll into a new week, we’ve got some fun insights from Business Insider about the United State of Automobiles. Plus, we talk about how negative equity is growing year over year and an innovative Sam’s Club concept that eliminates any type of checkout lane.

EV Registrations Up 18%, FSD Low-Viz Investigation, Rivian Knight Rider

EV Registrations Up 18%, FSD Low-Viz Investigation, Rivian Knight Rider

The Automotive Troublemaker
October 18, 2024

As we wind down on another week, we’re looking at August’s EV numbers and the gains by GM. Plus, we talk about the NHTSA’s investigation into Full Self Driving, and how Rivian is re-skinning its R1s for spooky season.

Plug-Ins Not Winning, Cybertruck Reservation List, Credit Card Debt Climbs

Plug-Ins Not Winning, Cybertruck Reservation List, Credit Card Debt Climbs

The Automotive Troublemaker
October 17, 2024

We’re together in-person this Thursday morning as we reflect on the 100 years of Carter Myers Automotive. Today we’re talking about how plug-in hybrids may not be the transition to EVs that we thought, how Tesla may have already exhausted its Cybertruck reservation list and how more Americans are concerned about their credit card debt.

Affordability Drives Sub-$20K Segment, AI EV Battery Checks, Shrinkflation Survey

Affordability Drives Sub-$20K Segment, AI EV Battery Checks, Shrinkflation Survey

The Automotive Troublemaker
October 16, 2024

It’s a wheels up Wednesday as we’re celebrating with Carter Myers Automotive at their 100th Anniversary Gala. We also dive into the rise of affordable new vehicles, AI’s game-changing role in EV battery safety, and the growing frustration of U.S. shoppers facing shrinkflation.

GM EVs Outsell ICE in China, AI In-Car Experience, Starbucks Back To Basics

GM EVs Outsell ICE in China, AI In-Car Experience, Starbucks Back To Basics

The Automotive Troublemaker
October 15, 2024

On this Tuesday, we dive into GM’s historic EV sales surge in China, explore how AI-powered voice assistants are changing the in-car experience, and look at Starbucks’ new CEO's strategy to cut discounts and bring back the coffeehouse charm.

Stellantis Shuffles, Fiat Fun, and Catching a Rocket with Chopsticks

Stellantis Shuffles, Fiat Fun, and Catching a Rocket with Chopsticks

The Automotive Troublemaker
October 14, 2024

Hello Monday! Today we dive into Stellantis’ leadership shuffle as Jeep’s Antonio Filosa takes on this crucial role, Fiat stirs up fun with a cheeky EV campaign, and SpaceX makes history by catching its massive Starship booster midair.

Best Dealership, Tesla's Cybercab, and the Silver Economy

Best Dealership, Tesla's Cybercab, and the Silver Economy

The Automotive Troublemaker
October 11, 2024

It’s Friday! Audi Tysons Corner tops the 2024 Best Dealerships list with a focus on leadership, Tesla unveils the futuristic Cybercab for high-volume autonomy, and retailers shift focus to the booming silver economy.

GM’s Model Margins, Toyota’s Caution, and Grit from Fast Food

GM’s Model Margins, Toyota’s Caution, and Grit from Fast Food

The Automotive Troublemaker
October 10, 2024

On this Thursday, we explore GM's increased profitability from simplifying gasoline models, Toyota's cautionary stance on an all-EV future with its job risks, and how fast-food jobs have shaped the careers of today's successful professionals.

Is Tesla’s Robotaxi a Dud?, Milton Causes Early Closures, The Christmas “Spirit”

Is Tesla’s Robotaxi a Dud?, Milton Causes Early Closures, The Christmas “Spirit”

The Automotive Troublemaker
October 9, 2024

We’re rolling through the middle of the week, and holding our breath as we wait to see how hard Milton will hit Florida. Plus, we debate whether Tesla can deliver on its robotaxi promise and talk about Spirit Halloween turning into Spirit Christmas.

Hurricane Tips For Dealers and EV Owners, Unexpected Kia Kindness, Uninsurable Cybertrucks

Hurricane Tips For Dealers and EV Owners, Unexpected Kia Kindness, Uninsurable Cybertrucks

The Automotive Troublemaker
October 8, 2024

Welcome to Tuesday, the most productive day of the week! Today we’re talking about the anticipation that Florida is facing with Hurricane Milton and how dealers and EV owners can be prepared. Plus, we see some unexpected kindness between Kia dealers and learn how Cybertruck owners are having their insurance policies canceled.

Helene’s Insurance Effects, Joint-OEM EV Chargers, October Holiday Shopping

Helene’s Insurance Effects, Joint-OEM EV Chargers, October Holiday Shopping

The Automotive Troublemaker
October 7, 2024

Monday morning and we’re rolling heavy into this week as we explore how Hurricane Helene impacts auto dealerships' insurance, the launch of IONNA’s EV fast-charging network, and why October is now a major sales season for retailers like Amazon and Walmart.

When I Grow Up... I Wanna Be A Technician

When I Grow Up... I Wanna Be A Technician

The Automotive Troublemaker
October 5, 2024

Chris Reeves joins the show on this Saturday, and we talk about apple picking, plus what we wanted to be when we grow up and how Walser Automotive Group is investing in the future of technicians.

Strike Over (For Now?), Helene Pressures Used Market, Submerged Rivian Still Running, Ray-Ban Privacy Nightmare

Strike Over (For Now?), Helene Pressures Used Market, Submerged Rivian Still Running, Ray-Ban Privacy Nightmare

The Automotive Troublemaker
October 4, 2024

As we near the end of the week, there’s been some resolution to the port strike, but it looks like Helene will have lingering effects on the used car market. Meanwhile, Rivians are reportedly still functioning fine after floods and Ray-Bans are being used to scrape your personal information.

Live With A Hurricane Affected NC Dealer, Port Strike Contingencies, Charging Station of the Future

Live With A Hurricane Affected NC Dealer, Port Strike Contingencies, Charging Station of the Future

The Automotive Troublemaker
October 3, 2024

We’re up and at ‘em this Thursday morning as we report on dealer associations stepping up to help hurricane affected employees, plus we talk live with Richard Lupo of Apple Tree Honda and Acura about what it’s like on the ground right now. We’ll also cover how the port strike could have massive ripple effects on the supply chain and get a look inside Rove’s new EV charging station.

Port Strike Parts Impact, 672 Flooded Kias, Q3 Sales Growth Slows, Ford’s Power Promise

Port Strike Parts Impact, 672 Flooded Kias, Q3 Sales Growth Slows, Ford’s Power Promise

The Automotive Troublemaker
October 2, 2024

We’re looking for the silver lining today as we talk about how US auto sales have slowed considerably through Q3. Plus, we give updates on how the port strike will affect the automotive supply chain, how Helene took out 672 Kias at one dealership, and Ford’s forward-thinking EV home charger program.

Hurricane and Strike Updates, EV Market Share Shift, Uber Halloween Costume Delivery

Hurricane and Strike Updates, EV Market Share Shift, Uber Halloween Costume Delivery

The Automotive Troublemaker
October 1, 2024

Q4 is here, along with the start of spooky season. Today we’re giving you an update on the port strike and hurricane relief efforts, plus we’re sharing how EVs are shifting from luxury to non-luxury. We’ll cap the show by covering Uber’s new partnership with Spirit Halloween.

Union Strike To Shut Down East Coast Ports, Hertz Unloads More EVs, Thieves Avoid EVs

Union Strike To Shut Down East Coast Ports, Hertz Unloads More EVs, Thieves Avoid EVs

The Automotive Troublemaker
September 30, 2024

It’s the last day of the month, and we’re talking about how a union strike could shut down all the ports on the East Coast and how that could affect the auto industry. Plus, we cover Hertz selling off some of its Chevy Silverado EVs, and a new report that says car thieves aren’t interested in EVs.

1000 School Supplies Per Rooftop... Given Back To The Kids

1000 School Supplies Per Rooftop... Given Back To The Kids

The Automotive Troublemaker
September 28, 2024

Today, Paul and Kyle are joined by writer Kristi Canada. After some talks about the weather (a hurricane just blew through where Kristi lives), they talk about how the 9 Car Pros Automotive Group stores collected over 9000 school supplies for kids.

EV Tariffs In Effect, Auto Ads Blitz the NFL, Beast Mode Business Playbook

EV Tariffs In Effect, Auto Ads Blitz the NFL, Beast Mode Business Playbook

The Automotive Troublemaker
September 27, 2024

It’s the last Friday of the month, and today we’re covering new US tariffs on all sorts of Chinese goods, how OEMs are flocking back to television ads on NFL games, and Mr. Beast’s manifesto on how to build a successful company. 

Dealers Frustrated With Amazon, Rivian Pre-Owned, Kirkland Towers

Dealers Frustrated With Amazon, Rivian Pre-Owned, Kirkland Towers

The Automotive Troublemaker
September 26, 2024

With only 6 days left in the month, we’re cruising into Wednesday. Today, we’ve got an update on the Hyundai-Amazon partnership and how dealers are feeling about it. Plus, we’re talking about Rivian’s new pre-owned program and a new Costco that is stacking apartments on top of its warehouse.

Nissan Wins Ghosn’s Yacht, Walser Invests In Techs, Retail Locked Up

Nissan Wins Ghosn’s Yacht, Walser Invests In Techs, Retail Locked Up

The Automotive Troublemaker
September 26, 2024

Happy one year anniversary of ASOTU CON 2023! This Thursday, we’re talking about how former Nissan Chairman Carlos Ghosn was ordered to hand his superyacht over to Nissan, Walser Automotive’s partnership with Wichita State University Tech, and the effects of retailers putting products behind locks.

No More Cars From China, Stellantis Succession Plan, Gemini In Your Workspace

No More Cars From China, Stellantis Succession Plan, Gemini In Your Workspace

The Automotive Troublemaker
September 24, 2024

Welcome to Tuesday! Paul’s hanging out at Vincue Unleashed, Kyle’s at his desk and we’ve got news to talk about, like how the US’s new rule on Chinese software in cars could affect OEMs, how Stellantis is going about its CEO search, and how Google is making Gemini a part of all Workspace accounts.

A Strong EV Supply Chain, Best Lease Deals, Millennials Aging Out of Tech Jobs

A Strong EV Supply Chain, Best Lease Deals, Millennials Aging Out of Tech Jobs

The Automotive Troublemaker
September 23, 2024

With a new week comes the anticipation of being able to serve people, both inside and outside of the automotive industry. Today, we’ll be talking about a $1B investment in the EV supply chain, the best lease deals out there right now, and Gen Z taking tech jobs from Millennials.

Mr. Cox Goes To Washington

Mr. Cox Goes To Washington

The Automotive Troublemaker
September 21, 2024

Today on the show, Chris, Paul and Kyle invite Jordan Cox onto the show to grill him about his trip to the US Capitol.

Used Car Supply Stable, GM Supercharger Access, Home Improvement Recovery 

Used Car Supply Stable, GM Supercharger Access, Home Improvement Recovery 

The Automotive Troublemaker
September 20, 2024

It’s Friday again, and it feels like the first time in forever that we’re back in our normal seats. Today, we’re covering Cars Commerce’s latest Industry Insights Report, GM finally getting Supercharger access for its EVs and how home improvement is making a recovery because of the interest rate cut.

Finally An Interest Rate Cut, Ford Karaoke, AI Goes Hollywood

Finally An Interest Rate Cut, Ford Karaoke, AI Goes Hollywood

The Automotive Troublemaker
September 19, 2024

Dealers across the country breathed a sigh of relief this morning at news of the Fed’s interest rate cut. We’ll be talking about that, plus how Ford is adding karaoke to vehicles and a partnership between a big Hollywood studio and an AI video generator.

Ram REVs Up EV Trucks, Tesla APR Incentives, Home Depot Overcharging Lawsuit

Ram REVs Up EV Trucks, Tesla APR Incentives, Home Depot Overcharging Lawsuit

The Automotive Troublemaker
September 18, 2024

Happy hump day! Today, we’re covering how Ram is set to enter the EV truck fray, how Tesla is prepping to move inventory with a new round of incentives and how Home Depot allegedly changed prices on consumers between the aisle and the register.

VW Shifts Loans To Wells Fargo, Sticker Shock is Real, Auto Debt Surpasses Student Debt

VW Shifts Loans To Wells Fargo, Sticker Shock is Real, Auto Debt Surpasses Student Debt

The Automotive Troublemaker
September 17, 2024

We’re brimming with energy on this Tuesday morning, as we discuss VW’s decision to originate its US auto loans through Wells Fargo. Plus we talk about the growing gap between car buying expectations and car buying reality and how auto debt just continues to grow.

Volvo Ditches Subscription, Waymo Expansion Plans, Shopify Roblox Integration

Volvo Ditches Subscription, Waymo Expansion Plans, Shopify Roblox Integration

The Automotive Troublemaker
September 16, 2024

It’s a brand new week and we’re heading to Will Guidara’s Welcome Conference in NYC. Before we get there, we need to talk about how Volvo is giving up on car subscriptions, more places you can take an autonomous rideshare, and more ways to buy physical items in Roblox.

Dealers Honoring Our First Responders On a Special Day

Dealers Honoring Our First Responders On a Special Day

The Automotive Troublemaker
September 14, 2024

Today, Nathan, Chris and Jordan take over the show to talk about how a Cumming, Georgia dealership honored their first responders on 9/11 by feeding them lunch and giving the community an opportunity to get involved!

Buy/Sell Market Setting Records, Ford Pro Architect Retires, Discretionary Spending On The Rise

Buy/Sell Market Setting Records, Ford Pro Architect Retires, Discretionary Spending On The Rise

The Automotive Troublemaker
September 13, 2024

Is it already the end of another week? We’re looking back this morning as we look at buy/sell activity from the first half of the year, reflect on the legacy of Ford Pro CEO Ted Cannis, and dig into how discretionary spending is on the rise.

GM + Hyundai = Team Up, Stellantis + Dealers = Squabble, Consumers Accepting Cookies

GM + Hyundai = Team Up, Stellantis + Dealers = Squabble, Consumers Accepting Cookies

The Automotive Troublemaker
September 12, 2024

As we’ve passed the halfway point of the week, we’ve got Michael Cirillo in the studio to discuss GM and Hyundai’s new partnership, how Stellantis and its dealers are in a little bit of a tiff, and a new study that says consumers know exactly what they’re doing when they accept website tracking cookies.

Ally Faces Credit Crunch, GM Employees On The EV Train, The EV Slowdown Myth

Ally Faces Credit Crunch, GM Employees On The EV Train, The EV Slowdown Myth

The Automotive Troublemaker
September 11, 2024

It’s Wednesday and DG is back for round two. We’re talking about how Ally Financial is dealing with consumer credit challenges, how GM is drawing a line in the sand for its salaried employees and busting the EV slowdown myth.

Rivian Referrals, Toyota’s Long Range Battery Plans, iPhone Intelligence

Rivian Referrals, Toyota’s Long Range Battery Plans, iPhone Intelligence

The Automotive Troublemaker
September 10, 2024

As we turn into Tuesday, we’ve got guest host Daniel Govaer with us in the studio! Today we’re looking at Rivian’s referral program, what the future holds for Toyota’s battery production and recap everything from Apple’s iPhone announcement event.

Polestar CEO Pushes for Software, Tesla Patents Wireless EV Charging, Autonomous AI Is Coming For Your Job

Polestar CEO Pushes for Software, Tesla Patents Wireless EV Charging, Autonomous AI Is Coming For Your Job

The Automotive Troublemaker
September 9, 2024

It’s a great Monday as we launch into the week with guest host Ben Hadley. Today we’re talking about software-defined vehicles and how Polestar is leaning in, Tesla’s recent patents for wireless home EV charging and autonomous AI bots that are starting to become effective in business.

Car Shows Creating Community

Car Shows Creating Community

The Automotive Troublemaker
September 7, 2024

Today on the show, Kyle, Chris, and Jordan talk about how cars shows create community and then featuring Walser's recent Subarus and Cold Brews event.

VW vs The Union, Dealership Cybersecurity Survey, Tesla Crime Cameras

VW vs The Union, Dealership Cybersecurity Survey, Tesla Crime Cameras

The Automotive Troublemaker
September 6, 2024

Happy Thursday! Today, we’re joined by the one and only Steve Greenfield, as we discuss VWs plans to close plants in Germany and its showdown with the union, how dealers should be improving their cybersecurity, and why Oakland police are towing Teslas to get their camera footage.

Dealers Pessimistic Outlook, Japan’s EV Battery Push, The OG Mustang

Dealers Pessimistic Outlook, Japan’s EV Battery Push, The OG Mustang

The Automotive Troublemaker
September 6, 2024

We’re almost through the week, and we’ve got Steve Greenfield back with us today to help us understand why dealers are feeling a little pessimistic about Q3. Plus we’ll discuss how Japan is investing heavily in EV battery production and have a little bit of nostalgia about a historic Mustang.

Sales Climb In August, Qualcomm Leads the Chip Pack, Canva Gets Pricey

Sales Climb In August, Qualcomm Leads the Chip Pack, Canva Gets Pricey

The Automotive Troublemaker
September 4, 2024

Wednesday’s here! We’ve got Michael Cirillo joining the show to talk about the first look at August sales numbers, what’s happening on the chipmaker front in automotive and whether Canva’s new price strategy will backfire.

Rigged Robotaxi?, EV Buses Charging The Grid, “Open To Work” Insights

Rigged Robotaxi?, EV Buses Charging The Grid, “Open To Work” Insights

The Automotive Troublemaker
September 3, 2024

It’s Tuesday, Kyle’s back, and we’re ready to hit the ground running after the Labor Day holiday. Today we’re talking about data that suggests Tesla might rig its robotaxi debut, how the Oakland School District went EV with its buses and ask whether you should use LinkedIn’s “Open To Work” banner.

Labor Day Special - Rescuing Chrysler, Dodging Parking Scams

Labor Day Special - Rescuing Chrysler, Dodging Parking Scams

The Automotive Troublemaker
September 2, 2024

It’s Labor Day and dealers all over will be out in force selling and servicing cars today. We’ve got our own Labor Day special, talking about a bold plan to reinvigorate the Chrysler and Dodge brands and how to watch out for QR codes scams.

We Won An Award! (And Other Philosophical and Theological Musings)

We Won An Award! (And Other Philosophical and Theological Musings)

The Automotive Troublemaker
August 31, 2024

It's a Saturday close to the month of August, and we've got some fun vibes this morning as Head Writer Chris Reeves and Head of Community Jordan Cox join Paul on the show.

Carvana Megasite, New Blue Sky Outlook, Dealership Sting Operation

Carvana Megasite, New Blue Sky Outlook, Dealership Sting Operation

The Automotive Troublemaker
August 30, 2024

It’s the fifth Friday of the month heading into a holiday weekend, and we are covering how Carvana is launching a megasite, the latest on dealership buy/sell trends from Haig Partners, and a dealership delivery that ended in an arrest.

Tesla Fights Tariffs, Gen Z Drives More, Most Disappointing National Park

Tesla Fights Tariffs, Gen Z Drives More, Most Disappointing National Park

The Automotive Troublemaker
August 29, 2024

It’s a great Thursday to be in the retail auto industry and we’ve got the one and only Ben Hadley on the show today. We’re covering how Tesla is pushing back against Canadian tariffs, how Gen Z and Millennials are driving more than previous generations and how the most disappointing national park responded to its ranking.

Hyundai Hybrid, Most Reliable Used Cars, Autotrader Dog ASMR

Hyundai Hybrid, Most Reliable Used Cars, Autotrader Dog ASMR

The Automotive Troublemaker
August 28, 2024

Happy Hump Day! On this Wednesday, we’ve got guest host Erikka Tiffani Wells in the studio, talking about Hyundai pressing in on hybrids, the most reliable used car brands, and how Autotrader is helping dog owners with their travel.

CDK Data Safe!, The Future of Mobility, GPT High School

CDK Data Safe!, The Future of Mobility, GPT High School

The Automotive Troublemaker
August 27, 2024

There’s 5 days left in the month as we welcome guest host Steve Greenfield back to the show. Today, we’re covering the CDK cyberattack for hopefully the last time, Steve’s new book on mobility and a unique high school that is replacing teachers with AI.

Holman is 100, Toyota Doubles Down, and Loyal Gen Z

Holman is 100, Toyota Doubles Down, and Loyal Gen Z

The Automotive Troublemaker
August 26, 2024

Let’s kick off the last week of the month with guest host Daniel Govaer as we celebrate Holman’s century of automotive excellence, explore Toyota’s bold hybrid-only strategy as EV demand shifts, and dive into surprising brand loyalty trends among Gen Z.

This JLR Store Creates Opportunities for Growth

This JLR Store Creates Opportunities for Growth

The Automotive Troublemaker
August 24, 2024

Today, Chris Reeves and Jordan Cox talk about Jack Pearson and his team from Jaguar Land Rover South Shore in Indiana.

LIVE from NAMAD, Rivian VP to Stellantis, Betting on Personalized Cars

LIVE from NAMAD, Rivian VP to Stellantis, Betting on Personalized Cars

The Automotive Troublemaker
August 23, 2024

Welcome to Miami as we’re coming to you Live from the 2024 NAMAD Annual Meeting in Miami Florida where hundreds of Dealers, OEMs, and Industry Partners are talking about the current and future state of the industry. We’re also talking about the Rivian VP who is now spen to Detroit as well as Salesforce’s bet on the future of personalized vehicles. 

ASOTU Stranded, Trade Convos in Service, Rate Cut, and Pumpkin Spice

ASOTU Stranded, Trade Convos in Service, Rate Cut, and Pumpkin Spice

The Automotive Troublemaker
August 23, 2024

It’s a great Friday to be in the car business as the ASOTU crew braves the trip home from a week of being on the ground with Dealers, OEMS, and Industry Partners at two separate events. Today we’re talking about some service lane trade data, a potential interest rate cut, and the pumpkin spice sign of the times. 

Ford Tweaks EV Plans Again as EVs Break Sales Again

Ford Tweaks EV Plans Again as EVs Break Sales Again

The Automotive Troublemaker
August 22, 2024

We are rounding down a week of east coast travel here on the last day of the NAMAD Annual Membership Meeting. Today we are looking at Ford’s recently announced change in their EV plans and how EVs may not be slowing down as much as some sources may say.

99 Corollas, Plinko and More, Car Insurance Through The Roof, Live From Amplify 24

99 Corollas, Plinko and More, Car Insurance Through The Roof, Live From Amplify 24

The Automotive Troublemaker
August 20, 2024

It’s a travel Tuesday as we head to Virginia for the Reynolds Retail Summit and then Florida for the NAMAD Conference. Today we’re talking about the buzz our friends at Rohrman Toyota are making with creative marketing campaigns, why car insurance premiums keep going up and check in at Amplify 2024 with Kyle Mountsier and Reynolds CMO Greg Uland.

Dealership Profits Declining, Keeping Healthcare Costs Low, Cyber-Casket

Dealership Profits Declining, Keeping Healthcare Costs Low, Cyber-Casket

The Automotive Troublemaker
August 19, 2024

It’s a busy week around the ASOTU-verse as we’ve got people traveling in all different directions. Today, we’re talking about a new study showing a significant drop in dealership profitability, look at how Carter Myers is ahead of the curve on employee healthcare, and look inside a casket that feels like a Cybertruck.

Vans Fixed and Vans Given... Because Auto Dealers Care

Vans Fixed and Vans Given... Because Auto Dealers Care

The Automotive Troublemaker
August 17, 2024

Today on the show, Paul, Chris and Nathan talk about dealers giving back.

Hybrid Tech, BMW Subscriptions, Data Breach, and Gen Z

Hybrid Tech, BMW Subscriptions, Data Breach, and Gen Z

The Automotive Troublemaker
August 16, 2024

It’s finally Friday as we cover how European plug-in hybrid technology may guide US regulations, BMW is at it again charging monthly for physical hardware, we cover the data breach affecting BILLIONS, and how Gen Z feels more detached than ever.

Lots of Cars On the Lot, Holman Invests in FM Capital, American Made Polestars, Waymo Lofi

Lots of Cars On the Lot, Holman Invests in FM Capital, American Made Polestars, Waymo Lofi

The Automotive Troublemaker
August 15, 2024

It’s a busy Thursday as we dig into Cox Auto’s data from July, talk about Holman buying a stake in FM Capital, discuss Polestar producing vehicles on US soil and relax while watching Waymos trying to get out of a parking lot set to lofi beats.

Fain Files Against Trump-Musk, Auto Credit Tightens, AI Becoming A Turn-Off

Fain Files Against Trump-Musk, Auto Credit Tightens, AI Becoming A Turn-Off

The Automotive Troublemaker
August 14, 2024

Welcome to Wednesday as we are talking about the return of the Fain to the headlines in response to the Trump-Musk live conversation on X. We also talk about the tightening of the auto credit belt, as well as a shifting consumer sentiment to the use of ‘AI’ in products. 

Car-less Olympics, Kia’s Theft Fix Works, Workers Feeling Stuck

Car-less Olympics, Kia’s Theft Fix Works, Workers Feeling Stuck

The Automotive Troublemaker
August 13, 2024

It’s a great Tuesday to sell some cars as we talk about LA’s announcement of a car-less Olympics (oh the irony). We also talk about the effectiveness of Kia’s fix for rampant thefts, as well as the large group of workers feeling stuck.

Are Dealers The Holdup To Selling EVs?, Fake V8 Exhaust, Charging Connector Combo Pack

Are Dealers The Holdup To Selling EVs?, Fake V8 Exhaust, Charging Connector Combo Pack

The Automotive Troublemaker
August 12, 2024

It’s a new week in the retail auto industry, and that means its time to love some people more than cars. Today we’re discussing a survey that suggests dealers are not excited about selling EVs, the new Dodge Charger exhaust sound system, and how ChargePoint is combining all the charging connectors into one.

A Dealer's Birthday Party Raised How Much Money?

A Dealer's Birthday Party Raised How Much Money?

The Automotive Troublemaker
August 10, 2024

Employees of the 16-dealership Wilson Automotive Group in Orange County, CA, have donated an impressive amount to various charities this year. Find out how much on today's show.

Fain vs Trump, Who Actually Wants a Cybertruck?, Rivian & Lucid, Generational Sock Insights

Fain vs Trump, Who Actually Wants a Cybertruck?, Rivian & Lucid, Generational Sock Insights

The Automotive Troublemaker
August 9, 2024

We’ve got that little something extra to help you through your Friday, as we’re talking about Rivian and Lucid’s Q2 struggles (did someone say dealer network?), Tesla’s Cybertruck struggles, Shawn Fain vs Donald Trump and a little fun to launch you into the weekend with some sock anecdotes.

Popping “Tires”, Buying A Phone Is As Bad As Buying A Car, Google Analytics Can’t Quantify Love

Popping “Tires”, Buying A Phone Is As Bad As Buying A Car, Google Analytics Can’t Quantify Love

The Automotive Troublemaker
August 8, 2024

It's Thursday, and we’re taking a break from the normal news cycle to look around LinkedIn a little and highlight some of the best conversations we’re seeing.

CDK Outage Costs Sonic $22M, A Van For A Paralyzed Shooting Victim, Gen Z Buying Homes

CDK Outage Costs Sonic $22M, A Van For A Paralyzed Shooting Victim, Gen Z Buying Homes

The Automotive Troublemaker
August 7, 2024

Tuesday’s here, and we’re rolling through the morning talking about Sonic’s Q2 income growth, Sutherlin Auto donating a custom van to a paralyzed shooting victim, and the surprising fact about Gen Z and home ownership.

Barra on TikTok, Uptimes on Chargers, and Elon on the Move

Barra on TikTok, Uptimes on Chargers, and Elon on the Move

The Automotive Troublemaker
August 7, 2024

Wednesday is rockin’ and we are covering the east and west coast this morning. On the east coast we track down our friends Mohawk Chevrolet hanging at GM headquarters and on the west coast everyone is trying to figure out where Elon is going…again. We will take a stop by an EV charger study along the way.

How Dealers Use Data, A Mixed Recovery, Higher Prices = Higher Quality

How Dealers Use Data, A Mixed Recovery, Higher Prices = Higher Quality

The Automotive Troublemaker
August 5, 2024

It’s a new week, and we’ll be on the ground in dealerships in New York and Indiana today. We’re talking about how dealers are using data to make decisions, what the second half of the year looks like for dealers, and how consumers are dealing with higher prices.

Dealers Taking Care of Your Little Ones With A Car Seat Safety Check

Dealers Taking Care of Your Little Ones With A Car Seat Safety Check

The Automotive Troublemaker
August 3, 2024

We're offering counter vibes to the poor perception around car dealers

GMs Carrot On A Stick, Brave or Stupid Salesman, Sued By Own Shareholders

GMs Carrot On A Stick, Brave or Stupid Salesman, Sued By Own Shareholders

The Automotive Troublemaker
August 2, 2024

How are you rating your employees' performance? On this Friday, we dig into GM’s new employee evaluation, ask whether a salesman was right in trying to stop a test drive burglary and discuss the latest fallout from the CrowdStrike outages.

Dealer Relevance Survey, BYD + Uber, Mach-E Fast Mode

Dealer Relevance Survey, BYD + Uber, Mach-E Fast Mode

The Automotive Troublemaker
August 1, 2024

It's the first day of a new month and we’re kicking it off by diving into a new survey on the public’s perception of dealerships. Plus BYD and Uber are teaming up around the world and Ford just made its Mach-E go faster.

Carvana Defies Expectations, Mazda’s Dull Logo, Tesla Hoods Unlatched

Carvana Defies Expectations, Mazda’s Dull Logo, Tesla Hoods Unlatched

The Automotive Troublemaker
July 31, 2024

Its the last day of the month, and we’re wishing all of you a successful day! Today, we’re flashing back to the very first automotive ad, then bringing it back to the present state of Carvana’s continued rise, an awkward recall involving Tesla hoods and Mazda’s new logo.

Auto Headlines From 10 Yrs Ago, Fisker Owners Banding Together, Will Crowdstrike Pay Delta

Auto Headlines From 10 Yrs Ago, Fisker Owners Banding Together, Will Crowdstrike Pay Delta

The Automotive Troublemaker
July 30, 2024

It's Tuesday and we’re hopping in an OG Delorean to look at auto industry headlines from ten years ago. Spoiler alert: It’s a lot of fun. We’re also talking about new Fisker owners banding together to keep their new Ocean’s on the road. We also talk about the brewing dispute between Delta and Crowdstrike over last week’s major business disruption. 

SearchGPT Is Here, CDKs Offer To Dealers, Three Is Better Than One

SearchGPT Is Here, CDKs Offer To Dealers, Three Is Better Than One

The Automotive Troublemaker
July 29, 2024

We have three days left to make the most of July as we talk about CDK’s offer to compensate Dealers from last month’s outage. We also talk about significant progress for OEM EV partnerships, as well as the entrance of SearchGPT

800 Episodes In... and We're Still Learning

800 Episodes In... and We're Still Learning

The Automotive Troublemaker
July 27, 2024

The guys talk about what it takes to get to 800 episodes of a show and share some of their favorite memories.

New Prices Steady, Used Prices Down, Wet Towel Teslas, Promo Codes For All

New Prices Steady, Used Prices Down, Wet Towel Teslas, Promo Codes For All

The Automotive Troublemaker
July 26, 2024

It’s the last weekend of the month, and we’re digging into fresh insights from the team at Cars Commerce. Plus we talk about ways to NOT charge your Tesla and how everyone’s using promo codes.

GM Pushes Ahead on EVs, BP’s EV Chargers, What is Luxury?

GM Pushes Ahead on EVs, BP’s EV Chargers, What is Luxury?

The Automotive Troublemaker
July 25, 2024

It’s Monday and that means we GET to work in automotive retail. Today we’re talking about GM’s adjusted EV plans, BP’s investment into EV charging and what it means to be “luxury.”

Ford Slips, Stellantis Drives Off A Cliff, GM EV Buybacks, Southwest Assigned Seats

Ford Slips, Stellantis Drives Off A Cliff, GM EV Buybacks, Southwest Assigned Seats

The Automotive Troublemaker
July 25, 2024

The dog days of summer are well upon us, and that means a great opportunity to love people more than cars. Today we’re talking about Ford and Stellantis’s Q2 earnings reports, GM’s early EV issues that led to buybacks, and Southwest’s shift to assigned seating.

GM Pickup and SUV Record, Tense Tesla Earnings, Cookies To Stay

GM Pickup and SUV Record, Tense Tesla Earnings, Cookies To Stay

The Automotive Troublemaker
July 24, 2024

We’ve made it to the middle of the week! Today we’re talking about GM’s record pickup and SUV sales in Q2, Tesla’s tough Q2 and how Google is not getting rid of cookies after all.

Used Cars Driving Inflation Down, VinFast Dealer Advisors, Rivian’s Future Plans

Used Cars Driving Inflation Down, VinFast Dealer Advisors, Rivian’s Future Plans

The Automotive Troublemaker
July 23, 2024

Today is Tuesday! Things are happening in the auto industry, like how lower used car prices are driving down inflation, VinFast is forming a US dealer advisory board and Rivian is pressing ahead on future plans.

An Act of Kindness Multiplier Starting with a Dealership

An Act of Kindness Multiplier Starting with a Dealership

The Automotive Troublemaker
July 20, 2024

It's a content team takeover on the show this Saturday morning!

Inflation = Repos, Ford Picks Trucks Over EVs, Green Bubble Goodbye

Inflation = Repos, Ford Picks Trucks Over EVs, Green Bubble Goodbye

The Automotive Troublemaker
July 19, 2024

As another week comes to a close, we’re grateful for the auto industry. Today we’re covering how inflation is affecting repos, how demand is affecting Ford’s production plans and how iPhones and Androids might finally get along.

Toyota’s Last Olympic Hurrah? Chinese Car Software Ban? Gen-Z Works In Healthcare?

Toyota’s Last Olympic Hurrah? Chinese Car Software Ban? Gen-Z Works In Healthcare?

The Automotive Troublemaker
July 18, 2024

There’s less than 2 weeks left in July, and we’re already thinking about Toyota’s upcoming presence at the Olympics. Plus, we discuss if the US is poised to ban Chinese software in cars and the surprising places Gen-Z wants to work.

Selling Cars During Hurricanes, Auction EV Surprise, Robot Auto Assembly

Selling Cars During Hurricanes, Auction EV Surprise, Robot Auto Assembly

The Automotive Troublemaker
July 17, 2024

Welcome to Wednesday! Paul’s in Moscow (not Russia), Kyle’s in Nashville as we talk about coastal dealers’ facing skyrocketing insurance premiums. We also talk about EV’s topping the Manheim auction charts, as well as humanoid robots spotted at a BMW plant…working.

CDK Hack Costs Dealers $1B, GM To Miss EV Target, Prime Day Hype

CDK Hack Costs Dealers $1B, GM To Miss EV Target, Prime Day Hype

The Automotive Troublemaker
July 16, 2024

It’s Tuesday. That is all. Today, we’re talking about a new report that shows the CDK hack resulted in $1B in losses, how GM is pulling back from its EV target and what other retailers are doing to take advantage of Amazon Prime Day

Which Is Cheaper To Own, EV or ICE?, Inflation Down, Unlocking EV Range

Which Is Cheaper To Own, EV or ICE?, Inflation Down, Unlocking EV Range

The Automotive Troublemaker
July 15, 2024

It’s a new week and we’re in a new(ish) location, coming to you live from the 3rd Annual Beaver Toyota of Cumming Charity Golf Tournament. We’re covering a surprising JD Power study that shows that EVs are cheaper to own than ICE vehicles, how the auto industry is influencing inflation, and

Handling 'Creative' Ideas From Your Team Effectively w/ Some Help From Matt Lasher

Handling 'Creative' Ideas From Your Team Effectively w/ Some Help From Matt Lasher

The Automotive Troublemaker
July 13, 2024

Today we have ASOTU writers Chris Reeves and Kristi Canada in the studio to dissect this LinkedIn post from the CMO of the West Herr Auto Group, Matt Lasher.

CDK To Pay Dealers, Kia Over Hyundai, A 5-Min EV Charge

CDK To Pay Dealers, Kia Over Hyundai, A 5-Min EV Charge

The Automotive Troublemaker
July 12, 2024

We’ve reached the end of another week in the automotive industry. There’s a buzz around news that CDK will financially compensate dealers for their losses due to DMS outages, more interesting Q2 data involving Kia’s EVs and a new battery that could help drive EV adoption.

Tesla Under 50% Market Share, 3 Row Pickups, AI Interview Assistants

Tesla Under 50% Market Share, 3 Row Pickups, AI Interview Assistants

The Automotive Troublemaker
July 11, 2024

It’s another great day in the auto industry, and we’re digging into the news that Tesla’s EV market share has fallen below 50%. Plus, pickups are considering adding a 3rd row of seating, and AI is helping job applicants (and potentially BDCs in the future) ace their interviews.

22 Months of Wholesale Declines, Carvana Tax Credits, Google’s Advanced Protection

22 Months of Wholesale Declines, Carvana Tax Credits, Google’s Advanced Protection

The Automotive Troublemaker
July 10, 2024

We’re rolling through the middle of the week as we cover Cox Automotive’s June wholesale price data and its warnings about lease maturities. Plus, Carvana is now offering used EV tax credits at checkout and Google is making it easier to have advanced account protection.

Beryl Disrupts Dealers, Personalized Pricing Woes, Target Ditches Paper Checks

Beryl Disrupts Dealers, Personalized Pricing Woes, Target Ditches Paper Checks

The Automotive Troublemaker
July 9, 2024

Tuesdays are for troublemakers! Today we zoom out to see the effects of Hurricane Beryl on the auto industry, talk about personalized pricing and how Target will stop accepting paper checks.

40 Under 40, Big Buzz Around Big EV Players, New Gen Z Social NoPlace

40 Under 40, Big Buzz Around Big EV Players, New Gen Z Social NoPlace

The Automotive Troublemaker
July 8, 2024

We hope you’re as ready for this week as we are as we say ‘hello’ to the new Automotive News 40 Under 40 honorees. We also talk about the buzz over Tesla, Rivian, and Polestar and also the new Gen Z social media app. (We knew you wanted one more)

He Didn't Fit In Sales or Servce... But They Found A Role

He Didn't Fit In Sales or Servce... But They Found A Role

The Automotive Troublemaker
July 6, 2024

Happy Saturday! Today, Head Writer Chris Reeves invites Head of Community Jordan Cox onto the show