Prepping for Thanksgiving, the Power of Social Media, and Service Experience Handoffs

We got everyone together in classic ASOTU fashion yesterday on Clubhouse, and the insights that came out of it were nothing short of impressive. Also, Paul walks us though a stellar service experience that was thwarted by technology drop off from the OEM to the dealer.

Clubhouse Room Replay: https://www.clubhouse.com/room/xqBA1W8Z