No Coffee in Austin, Ships Ahoy, and Getting Beneath the Leadership Surface

December 8, 2021
Following a management training for a client, Kyle and Paul are in Austin, Texas ... but not in the same place.
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Paul is speaking at the MRAA Conference (NADA for boats, basically) and Kyle is boots on the ground in some dealerships.

They talk about the value of leadership trust and how it impacts operational realities. Paul also is disgruntled about a ridiculous time for coffee shops to open.

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