Podcasts

Tom Ryan likes change. And Tom Ryan knows he can navigate through change. He’ll figure it out. He’s been doing it his whole career, and figuring it out over and over again has given him a directness and an optimism that’s infectious. To him, automotive is a simple place: Let the customer buy the way that they want. We talk about that plus a lot more.

Glenn Lundy and Alex Flores sit down to chat at ASOTU CON 2022.

Paul J Daly and Kyle Mountsier sit down with Jim McKelvey to discuss Jim's thoughts on ASOTU CON, what he's doing now with Invisbly and his advice for auto dealers.

We’re thankful for Thursdays as we give you a fly over of all things pop culture in this unique episode of The Automotive Troublemaker. We also talk about some motorized momentum in new mobility stocks as of this week.

It is a Wednesday to remember as we celebrate the one year anniversary of this podcast! We also talk about NADA’s submission to the FTC that cited us, as well as covering the live situation in Florida as Hurricane Ivan closes in.

Michael Cirillo sits down with Anthony and Ashley from Effectv to discuss authentic messaging, knowing and growing your audience, measuring the results of your media mix, and how TV marketing has a larger reach than you might think.

From the outside looking in, auto is a curious industry. Whether it's the dealership dialect of tech and service or that dealers bring home a variety of makes and models, retail auto is unique. And once you’re in and you’ve caught the bug, it stays with you. That’s the story of Jason Stein. He traces his journey from newspaperman to Automotive New Retail Forum to where he is today at Flat Six Media. And along the way, he shares insights about the reputation of the industry and the speed of change that it’s experiencing.

This Tuesday we’re all about the changing season as we talk about popular opinion looking for a dealership when buying that first EV. We also talk about the rapid growth of Tesla’s used car business, as well as the NFL replacing the Pro Bowl with something much more 2023.

It’s Monday as we welcome our first week of Fall talking about Toyota’s changing tone on rapid EV adoption. We also talk about the badges which may be driving Ford’s supply hold ups, as well as Target going all in on holiday season…like now.

When we asked Charlie Chesbrough about the key economic indicators he’s watching… We expected a completely different answer. Charlie, Senior Economist with Cox Automotive, pointed us to consumer-facing indicators. It was a real reality check moment, and a reminder of what this podcast is all about. It’s about getting everyone, from OEMs, dealers, industry partners, to press in and work together for the consumer’s sake. Charlie also tells us about his journey to the automotive industry and what he has coined “the iPhone-ification of automotive.”

It’s time for that Friday Feeling as we talk about Ford’s significant executive reorganization. We also cover Tesla’s recall that Elon Musk doesn’t like calling a recall, as well as Walmart’s move to be the easiest place for Christmas shopping this year.

This Thursday we’re doing a fly over of yesterday's Fed announcement on interest rates. We’re also talking about a massive Tesla powered neighborhood, as well as a pretty solid case for hydrogen. Yes, hydrogen is still in the running.

Welcome to Wednesday as we’re covering an announcement by GM and Hertz to move some serious EV volume through rental fleets. We also talk about what the lithium supply is looking like as well as the effects of rising interest rates on Dealers and home owners alike.

You might not understand where Matt Jones starts in a conversation.But you’ll definitely know when he lands his punchline. He is a thoughtful and deep communicator, with analogies and illustrations to help drive his points home. He’s all about looking elsewhere to learn and always expanding what is possible. He’s studied consumer behavior and what’s important to them, and the answers might surprise you.

Happy Tuesday! It’s like Monday, but less imminent. Today we’re breaking down the upcoming Porsche IPO which is a little complicated. We’re also covering why Tesla deployed their FSD team to work on their Humanoid, as well as the basics of what the Ethereum Merge means for you and the planet.

It’s Monday and we have a great week in the works! Today we cover the auto advertisers who are swooning back to the live viewership. We also meet Rivian’s Chief Lobbyist and get into the WSJ comments section, as well as the impact of the much awaited ‘merge’ for the crypto currency Ethereum.

Welcome to Friday! Today we’re covering the drop in retail packages being shipped and what that means for the broader retail economy. We also talk about Tesla's move to larger facilities, as well as the 18 year old that hacked Uber…completely.

Here’s some numbers for you: 16 rooftops. 25,000 cars. $1 billion in sales. 15 photographers. 3 full-time web developers. 3 graphic designers. And another handful of people handling CRM, data analytics, social media, paid search and more. This is the team that Nathan Hollenbeck leads at Del Grande Dealer Group. He joins us on Auto Collabs to share his story and the things that are working at DGDG.

Mergers and acquisitions. You’re seeing it more and more in the automotive industry. In 2021, there were over 750 of them. Alan Haig represents some of these dealers during their recent sales, and so has insights into the state of the industry. He sees the way that the public groups are building for the future and has thoughts on how the local dealers can respond and compete.

A natural storyteller. When your family has been in the automotive industry for decades, you’ve seen some things and have some story. Rick Ricart joins the guys to talk about his family’s legacy, how cars and driving are cool again, and NIL deals with Ohio State football. Plus he tells some great stories from his time in the automotive industry.

How do you respond to a bad customer experience? Some of us would write a review, or vent about it to our friends and family. But not Slawek Potasz. He’d design a robot to fix the problem. And that’s exactly what he did when he created CarScanner, a photographic robot that replaces a photo booth. From Poland to Canada to Syracuse, NY, Slawek shares his outside perspective on America and the automotive industry.

We’re back in the saddle talking about the ongoing Ford Dealer meetings in LasVegas regarding the shift to Model e. We’re also talking about the rail strike that may never happen, and WalMarts new tech that allows users to upload some ‘personal’ photos to virtually try on clothes.

Everything in the automotive industry is about providing a great customer experience. And someone who really understands customer experience is John Clavadetscher of Outsell. He’s spent years studying consumer shopping trends and how retail is categorizing and marketing to the individual customer. There’s a lot packed into this interview, from helping to grow Cars.com to the “automotive itch.”

Without Ryan Osten, there might not be an Automotive State of the Union. That’s right. Paul and Kyle were introduced in a marketing room hosted by Gubagoo’s former marketing director, hired by none other than Ryan Osten. Ryan shares the unique ways that Gubagoo is solving problems, and reflects on how chance encounters really can change the trajectory.

Connection matters. And ActivEngage is all about making a connection, through their chat platform to their TikTok accounts. Carol Marshall, their COO, found her first dealership job as a GSM, coming right from retail. She joins us to talk about acronyms, conversation and what today’s customers are looking for when they shop.