Winning The Rest Of 2023

Last week on David Long's All Things Used Cars, the community held a free for all discussion about winning the second half of 2023. Together the shared perspectives and tips add up to an optimistic belief that the rest of the year will go the way we want it as long as we are disciplined, consistent, and focused on our goal.

1. 🌱 Prioritize Leadership Development: Leadership effectiveness directly affects the team's performance. Leaders should strive for self-improvement and raise personal standards.
2. 🏋️‍♂️ Focus on Training and Development: Regular, relevant training sessions on real-world situations should be the norm. Leverage external learning opportunities and coaching tools to enhance team capabilities.
3. 👍 Uphold Accountability: Regular check-ins, one-on-ones, and performance reviews should be conducted to track progress and identify areas for improvement.
4. 🙂 Promote a Positive Work Environment: Create an environment where employees feel safe but stretched without fear of job loss.
5. ⚖️ Manage Performance: Don't tolerate poor performance. Address subpar habits directly and turn them into opportunities for growth and improvement.
6. 📈 Maintain High Standards: Avoid resting on past laurels and always aim for growth beyond past accomplishments.
7. 📏 Emphasize Business Development: Improve Business Development Center (BDC) closing ratios and effective follow-ups.
8. 🗺️ Strategically Plan and Prepare: Treat the start of the year's second half as a fresh start. Understand your goals, assess the current landscape, and build on your strengths while improving weaknesses.
9. ☎️ Invest in Effective Communication: Regular feedback and practice are crucial. Encourage the use of video for customer communication and ensure clear, concise instructions are provided to the team.
10. 🧹 Manage Physical and Online Presence: Maintaining and managing stores, websites, and other customer touchpoints are crucial. Make the process quick, fun, and easy for customers, focusing on offering high trade value and addressing affordability issues.