Bozard Ford Lincoln’s Mobile Truck Monday is taking service to the streets, thanks to Jeremy Stephens, Remote Operations Director, and Ed Roberts, COO, who are leading the charge.
This innovative initiative, launched during the early stages of COVID, has transformed how they connect with customers, bringing skilled technicians directly to them. What started with seven vans has now grown to 23, showcasing a significant scaling effort.
Jeremy’s advice? “Don’t overthink it. Keep the process simple, prioritize people, and then implement technology.”
Join the movement by tagging #MobileTruckMonday and see how mobile service is revolutionizing the auto industry.