J.D. Power's Automated Vehicles Insights 🚗

For the second consecutive year, consumer confidence in self-driving vehicles is declining, hitting 37 on a 100-point scale. What factors are fueling this dip? 📉

• Lack of Knowledge: Many are still in the dark about AV tech.
• Media Impact: Negative news on robotaxi tests doesn't help. 📰

But here's a twist! 🌀 Those who've ridden robotaxis in Phoenix or San Francisco boast a confidence score 67. 🚖 It's clear: experience shifts perception.

Lisa Boor from J.D. Power warns, "Consumer trust is fragile." With some consumers mistakenly thinking Tesla's "Autopilot" is fully automated, there's a need for clearer communication. 🗣️

Key Nuggets: 🌟

• Many can't differentiate between automation levels. 🤔
• A whopping 78% are concerned about AV hacking and data privacy.
• Vehicle owners appreciate automation for reducing risky behaviors, envisioning a future of relaxed rides. 😴

In short, firsthand experiences and education might pave the way for a self-driving future. 🛣️🚀

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