Yesterday we chatted about revolutionizing the car buying experience with Upstart's Director of Dealer Success, Danielle Mills Walden, and Lou Tilahun, GM of Orange Park Mitsubishi.
They shared a lot in our 30 minutes together, and we encourage watching the full replay when it goes live on our Webinar page. We grabbed a few notes while we listened.
🤿 Let's Get Digital: Like a pool on a summer day, there is only one real way into the digital future, and it ain't on your tiptoes.
🚂 Buy the ticket, catch the 'train': Cs get degrees, but a commitment to a solid training routine (while less catchy) gets you further.
🤵 Who's the boss?: All this new tech isn't replacing the customer relationship but enhancing it. A quicker and more efficient process means a stronger relationship and a higher chance of a sale.
😎 Stay trendy: Knowing the trends in the industry is like reading the future. The earlier you identify them, the more time you'll have to benefit from them.
☎️ Phone a friend: Communities are powerful and come in many forms. Often the only cost of learning from your peer's success is letting them learn from yours.